Getting Locked Out

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2 thoughts on “Getting Locked Out”

  1. Just so everyone knows, this usually happens to me during the summer when I am traveling. Ben has unlocked my account several times. I simply don’t understand why log-ins on successive days from Burgos, Salamanca, Ávila, Mérida and Córdoba would raise suspicions. 🙂

    I have also discovered that the program is apparently time sensitive. If enough time elapses between log-ins from different locations, then the lock-out isn’t triggered. Unfortunately, I have no idea how much time needs to elapse.

    1. And they are hard to talk to, bless their hearts. So I can’t seem to get the trigger changed via the phone. So just let me know via email when you get locked out, I can unlock in seconds, and we’ll just treat it that way. Thanks, Robert.

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